FAQ

What are your hours of operation?

Monday 10:00am – 8:00pm

Tuesday 10:00am – 8:00pm

Wednesday 10:00am – 8:00pm

Thursday 10:00am – 8:00pm

Friday 10:00am – 8:00pm

Saturday By Appointment Only

Sunday By Appointment Only

Do you have early morning appointments?

Yes, we can accommodate you as early as 10 am by appointment only.

We recommend you to book your appointment by contacting our office at 905-597-8918

Do you be accepting walk-in patients?

We do our BEST to accommodate the SAME DAY appointment.

Am I covered under the insurance plan?

Most extended health plans cover a wide range of different services. You contact your insurance provider for specific details and maximum annual coverage. You can arrive 15 min early on your appointment date and bring your health insurance information and ask our claim advisor to contact your insurance provider for detailed coverage. Furthermore, we can directly bill most insurance providers.

What should I have with me if I am visiting your clinic for the first time?

Bring your ID, health card, and any existing referral notes from your treating medical practitioner.

What should I wear to my appointment?

Comfortable clothing is recommended for all appointments. Please note that the area of injury will need to be exposed for proper assessment.

How long are the treatments and what should I expect?

Depending on your needs, your treatment may take any time from 30 min to 120 min.

Do you accept WSIB and slip and fall cases?

Yes, our clinic accepts all WSIB patients. Please book your appointment with one of our specialists for more information.

Does your clinic accept Auto Accident insurance?

Yes, please visit the MVA section on our home page.

What methods of payment do you accept?

We accept Debit, Visa, MasterCard, American Express, and cash.

*Please kindly give us 24 hours notice for any changes or cancellations.